Brainomix Privacy Statement


This Privacy Statement explains in detail the type of personal data we may collect about you when you interact with us. It also explains how we will store and handle that data and keep it safe. This has been updated in line with the GDPR regulations.

The legal basis we rely on

The law on data protection requires us to explain the legal basis on which we collect and process your personal data, and there are a number of different reasons depending on how you interact with us, including:


In certain situations, we will ask you for your explicit consent so we can collect and process your data; for example when you tick a box or opt in to receive our email newsletters.

When collecting your personal data, in this regard we will always make it clear what data is necessary in connection with our proposed service and how it will be used and who we may share it with (if anyone).

For example; if you have provided your contact details to us whilst visiting our booth at a conference or by registering on our web site, we may contact you with news about Brainomix or with information about our products and services in line with your request.

Legitimate Interest

In specific situations, when an existing commercial business relationship exists, we require your data to pursue our legitimate interests; in informing you of product updates and feature changes, which we feel you should be made aware of. Whenever we use your data under this legal basis it should never impact your rights, freedom or interests.

Entering into contractual relationships

When we process your data as part of a contractual relationship or the impending entering into a contract this will be our legal basis. We will inform you of what data are required to be provided and the implications of not providing the required data. Usually all required data fields are mandated.

Typical examples of where and when we collect personal data

  • When you visit our website.
  • When you register on our website.
  • When you engage with us on social media.
  • When you purchase any of our products and services.
  • When you contact us by any means with queries or complaints.
  • When you ask one of our distributors or partners to email you with information about our products or services.
  • When you choose to complete any surveys we send you.
  • When you complete any of our online forms.
  • When you enter into any of our competitions.

What personal data we collect

We may collect, store and use the following kinds of personal information:

  • Information about your computer and visits to this website, including but not limited to your IP address, browser type, and operating system.
  • Personal information that you provide when registering with us, including your name and email address.
  • Personal information that you provide to us for the purposes of communication, including your name, email address and telephone numbers.
  • Information contained in or relating to any communications that you send to us, either through our website or otherwise.

Before you disclose any other person's information to us (a third party), you must obtain that party’s consent for the disclosure and use of their information in accordance with this privacy statement.

You have the right to ask us for what data we hold on you by means of a Data Subject Access Request (DSAR). We require this request to be sent to our DPO who is detailed below:

DPO email address: Telephone number: 01865 582730

You have the right to have your personal data held by us accurate so please let us know if any of the personal information we hold needs to be corrected or updated.

How we use personal data

Personal information disclosed to us or collected by us may be used for the following purposes:

  • Administration within the business.
  • Enabling your use of the services provided by our website and business.
  • Sending you information about our products and services, unless you have indicated that you would prefer not to receive this information.
  • Computing statistical information about our website users.

If you wish to change your preferences about what we may use your information for, please contact us and we will update our records accordingly.

Disclosing personal information

We may disclose your personal information to our employees, officers, and professional advisers, as far as is reasonably necessary, in line with the purposes for which we collected the data.

We will not provide your personal information to any third parties, except where explicitly consented by you.

Storing personal information

Whenever we collect your personal data we will only retain it for as long as is necessary for the purpose for which it was collected, unless required to do so by law, or to exercise our legal rights. At the end of the retention period your data will either be deleted or anonymised.

For all Marketing purposes we will retain your personal data for a period no greater than 18 months. Unless you notify us that you no longer wish to maintain a relationship with Brainomix Limited. All personal data relating to a customer agreement will be retained for a period of 7 years following the termination of the contract.

How we protect your data

The security of your personal information is important to us. We will take all reasonable technical and procedural precautions to prevent the loss, misuse or corruption of your personal information. Access to your data is via authenticated access only, controlled by our technical administrative staff, and any sensitive data will be further protected by even stricter administrative and audited access and all data undergoes encryption at rest and in flight.

We cannot guarantee the security of all data sent over the internet, unless the transport protocols are of a secure nature (encrypted in flight). Where we send data of a sensitive nature we always use secure protocols between end points. However, once the end user is in receipt of that data it is your responsibility for ensuring that you take reasonable precautions to keep any information communicated with or by us secure.

You may instruct us to provide you with any personal information we hold about you as mentioned above using the DSAR process. However, when you contact us, you will need to have proof of your identity. We will usually accept a certified photocopy of your passport or driving license, and a recent utility bill showing your current address. We reserve the right to withhold personal information that you request to the extent permitted by law until such time as you satisfy your identity to us.

If you feel that we have not provided your rights or responded in a timely manner to your requests, you always have the option to lodge a complaint with the supervisory authority which is the Information Commissioners Office.


Our website uses persistent cookies to collect statistics on site visitors. These cookies do not contain any personally identifiable information, but it is possible that the personal information we store about you could be linked to these cookies.

On our website, we will only set cookies that you have agreed to via the cookie banner. If you do not want to allow cookies, click on the cookie banner to change your cookie preferences but be aware that some website functionality may suffer if you do this. You may delete cookies at any time through your browser, typically on the browser's privacy or security options page.

Company details

This website is owned and operated by Brainomix Limited, a company registered in England and Wales with the registration number 07426406. Our registered address may be found at the bottom of this page. To contact us, please go to the Contact Us page.

We are registered with the UK Information Commissioner's office with the reference ZA053494.

Job applicant privacy notice

Download the job applicant privacy notice.

Last updated: 2018-05-25